How to change the product
I ordered on my layby plan?

 


Currently this type of change requires you contacting our team directly
via email or phone.

Contact details are:

Phone 1800 183 083

OR email customerservice@mylayby.com

 

 


 

To ensure your change is processed correctly can you ensure you have the following details including:

 

1. Order number - can be found within "My Account" menu and click on "My Orders".

    Or it can be located in the email confirmation you will have received.

 

2. Names and model numbers of the products you want changed.

    This can be found on our website on the relevant product page.

 

 

 

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