Contact Us

Our standard Customer Service hours are 9am to 3pm weekdays.

Our customer service line is: 1800 183 083  (During business hours) 

Use Live Chat to speak directly with one of our Layby Experts.
(Click the Live Chat button on the bottom right of your screen to ask your query. If blue, one of our team members is standing by to help you with your query.)

Or please fill in the form below and we will contact you as soon as possible. Please quote your order number if you have a current order with us.
Any personal information you provide will be managed in accordance with My Layby's privacy policy available at We are located in Collingwood Victoria 3066 Australia


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